Who we are
HENWICK PARK PET SUPPLIES LIMITED (company number 07504779), registered at 142 Monarch Drive, Worcester, Worcestershire, WR2 6EU, operates henwickpet.shop. We are the data controller for the information described here.
Information we collect
- Contact details you provide, such as your name, email address and phone number.
- Order and delivery details needed to prepare and send your goods.
- Messages you send us through the contact form or by email.
- Basic technical data, such as anonymised usage information, to keep the site working.
How we use it
We use your information to respond to enquiries, prepare and dispatch orders, handle returns and refunds, and meet our legal obligations. We do not sell your personal information.
Storage in your browser
Your walk kit shelf (basket) is saved in your own browser using local storage so your pick list is remembered between visits. This stays on your device and is not sent to us until you choose to contact us or place an order.
Sharing
We share information only with service providers who help us run the shop, such as delivery and, once enabled, payment providers. They may only use it to provide their service to us.
Your rights
You may ask us to access, correct or delete your personal information, or to stop using it for a given purpose. To make a request, email support@henwickpet.shop.
Contact
For any privacy question, contact HENWICK PARK PET SUPPLIES LIMITED at support@henwickpet.shop or +44 7903564471.