About these terms
These terms govern your use of henwickpet.shop and any purchase of goods from HENWICK PARK PET SUPPLIES LIMITED. By using the site you agree to them.
What we sell
We are an online retailer of ordinary, low-risk park-walk pet goods — lead pouches, wash towels, home rest mats, toy bags and storage. We sell physical goods only. We do not provide pet park services, training courses, veterinary care, event organization or certification of any kind.
Prices and currency
- All prices are listed and charged in US dollars (USD, $).
- Prices include the cost of the goods; shipping and any tax are shown at checkout.
- We may update prices and product details from time to time.
Orders and payment
Online checkout is currently at payment provider pending. No payment is collected through the website yet, and submitting a pick list does not complete a sale. We confirm availability and next steps by email. Once payment is enabled, an order is accepted only when we confirm dispatch.
Product information
We describe sizes, materials and care as accurately as we can. Colours may vary slightly between screens and natural materials. Descriptions are provided for ordinary household use and are not guarantees of a particular outcome.
Returns and refunds
Your purchase is covered by our Returns Policy and Refund Policy, which form part of these terms.
Liability
We take care to describe and supply our goods correctly. Nothing in these terms limits any rights you have under applicable consumer law that cannot be excluded.
Contact
Questions about these terms can be sent to support@henwickpet.shop.